Terms of Service
Blue Rabbit Studios reserves the right to deny service to anyone. Products are guaranteed for 90 days upon receipt of purchase; this covers defects of material and construction. Normal wear and tear is not covered by any warranty.
Blue Rabbit Studios requires a 30% nonrefundable down payment to add you (the customer) to our commission queue. Full payments must be made before work on the commission begins. Late payment will result in a later completion date or a cancelled commission. Our preferred payment method is paypal. We also accept cash and money orders. We are not responsible for lost or late payments.
Commissions will be completed in our style in accordance to a reference sheet and information on our quote form provided by the customer. Once the commission is 100% paid for, the customer’s design is locked in. Any changes after this point to the agreed upon design may be done at Blue Rabbit Studios’ discretion for an additional fee.
We require all fullsuit commissioners to complete and send us a duct tape dummy, prior to beginning work on the commission.
Domestic (US) customers receive Economy shipping on completed commissions for a flat fee of $80. Faster shipping methods may be used for an additional fee. International customers may be required to pay additional fees, and are also responsible for all customs and duty fees that may be incurred.
All customers must be at least 18 years of age.